Personalisation Strategies For Property Lead Generation

Personalisation Strategies For Property Leads

real estate personalisation  

As we all know, there has been a slow down of real estate project launches due to rising inflation and an increase in the cost of building materials. So for property industry professionals, it has become essential to engage with potential property leads in a personalised and more meaningful way, rather than the typical “stranger treatment” that has been the status quo.

Personalisation in your marketing strategies helps build a much stronger connection with prospective buyers and increases the likelihood of converting them into actual sales. So let’s explore the 3 most effective personalisation strategies for 2023, that real estate professionals can use to boost their lead generation, and increase their profits.


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What Is Personalisation For Property Leads

Personalisation strategies for property leads involve tailoring your communication and offerings to meet the specific needs, preferences, and interests of individual prospects in the real estate market. This approach moves beyond generic marketing tactics by leveraging data and insights to create a more engaging and relevant experience for potential clients. For instance, if a lead has shown interest in luxury condos in a particular area, personalisation would mean sending them targeted information about similar properties, exclusive viewings, and tailored advice on luxury real estate investments.

This could also extend to personalising the user experience on websites or apps, where the content and recommendations are aligned with the user’s browsing history and preferences. Effective personalization requires a deep understanding of your leads, often achieved through CRM systems that track interactions, preferences, and previous inquiries. By employing personalization strategies, real estate professionals can establish stronger connections with leads, increase the relevance of their communications, and significantly enhance the chances of conversion. This approach demonstrates a commitment to understanding and meeting the unique needs of each client, fostering trust and loyalty in the competitive real estate landscape.

  dynamic real estate  

Dynamic Content

So what does dynamic content actually mean? Dynamic content involves tailoring the content of your website or marketing materials to individual buyers based on their behaviours, interests, and preferences. This strategy will help improve customer engagement and provide a more personalised experience for potential buyers.  Here are some dynamic property content strategies that can be used for real estate lead generation right away:


1. Personalised Property Recommendations

By using data on a user’s behaviour, such as their search history or location, you can provide personalised property recommendations that are more tailored to their preferences. Just like how e-commerce websites do it for other things you buy online.

2. Dynamic Pricing

Using dynamic pricing algorithms, you can provide users with personalised pricing based on factors such as the user’s location, behaviour, and purchase history. You can segment users, and offer tiered pricing based on their user segment.  

3. Tailored Content

Creating tailored content that speaks to the unique needs and interests of potential buyers can help improve engagement and increase the likelihood of conversion. This can also be tested using multivariate testing to see which content converts for different product types, or target audiences.  

real estate chatbot


Chatbots are becoming more and more common for technology based businesses, and are starting to even appear in many brick and mortar businesses. Chatbots are a powerful tool that can help real estate businesses engage with potential leads in a personalised and efficient way. 

One of the biggest issue in the real estate industry is response time to enquiries, which is a direct product of human inefficiency. Chatbots can be programmed to provide personalised and real time responses to user inquiries and can help provide a more seamless and convenient user experience. 

Here are some chatbot advantages that can convince any property business that chatbots are essential for real estate lead generation:

1. Personalised Responses

Chatbots can be programmed to provide personalised responses to user inquiries, based on factors such as location, behaviour, and interests.  

2.  Availability 24/7

Chatbots can provide round-the-clock availability, which can be particularly helpful for potential buyers who may have questions or concerns outside of regular business hours.  

3. Seamless User Experience

Chatbots can help provide a more seamless and convenient user experience by quickly providing relevant information and answering user inquiries.  

  chatbot property

AI-Powered Recommendations

While we are all fearful that the robots are going to take over, and SKYNET is just quietly observing us in the background, none can deny that the introduction of CHATGPT and AI have been a game changer for any industry. 

AI-powered recommendations on websites not only help provide personalised property recommendations based on user data and preferences, but also help improve engagement and increase the likelihood of conversion, by giving buyers the personalised VIP treatment that they sorely desire. So here are some AI-powered recommendation strategies that can be used for real estate lead generation:

1. AI- powered Property Recommendations

AI-powered algorithms can provide personalised property recommendations and experiences based on a user’s changing behaviour, interests, and preferences.  

2. Predictive Analytics

Predictive analytics can help identify potential buyers who are most likely to convert and provide personalised recommendations to improve the chances of conversion into a sale.  

3. AI-powered dynamic pricing

Using AI-powered algorithms, you can provide real-time personalised algorithmic pricing based on factors such as the user’s behaviour, location, and purchase history.  



real estate art  


In conclusion, we would like to highlight that personalisation strategies can be highly effective in real estate lead generation, even though it is still early days into businesses properly utilising data for personalised customer journeys.

But by utilising dynamic content, chatbots, and AI-powered recommendations, real estate developers can provide a more personalised and meaningful experience for their potential buyers. The key is to remember to continually test and optimise your personalisation strategies to identify what works best for your customers.


Stay tuned with the for more up-to-date tips and guides for real estate marketing professionals.

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Ben Liau

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